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The Student Housing Company named Best Halls Provider

The company sets new records at National Student Housing Survey Awards

Posted by Hannah Vickers | September 16, 2017 | People, policy, politics, money

The Student Housing Company has once again been named Best Private Halls Provider in the UK’s National Student Housing Survey (NSHS) Awards, marking the first time ever that a student housing operator has been awarded the accolade in four consecutive years. The operator also won the Customer Service Award for the second year running and was endorsed with the International Accommodation Quality Mark, which recognises organisations achieving at least 90% satisfaction among international students.

As well as winning these prestigious accolades, the private accommodation provider was also shortlisted in the Best Value for Money category. The results reflect the company’s dedication to provide the very best in student housing, and cement the organisation’s position as the number one accommodation provider in the sector.

Taking student feedback on board is something that we take incredibly seriously at The Student Housing Company – it’s a fundamental part of our ethos. So to us, these awards, which were voted for by over 34,000 students, are the most important in the industry - Tony Allen, Operations Director of The Student Housing Company

Tony Allen, Operations Director of The Student Housing Company, said: “We couldn’t be happier to have been named Best Private Halls Provider for a fourth year in succession. Taking student feedback on board is something that we take incredibly seriously at The Student Housing Company – it’s a fundamental part of our ethos. So to us, these awards, which were voted for by over 34,000 students, are the most important in the industry. Our team analyses the results in depth each year; we enter the survey primarily to ensure we have the feedback we need to improve our service and standards, but to win is the icing on the cake. 

“The last 12 months have been extremely exciting for us as a business. We have new residences opening nationwide this month and a very exciting pipeline ahead, so it’s comforting to know that the offering we’re rolling out is right for the students we’re serving. We hope that all of our 2017/18 residents are as happy as all those that chose to live with us last year.”

Run by Red Brick Research, the NSHS is the largest annual student survey of its kind. Measuring satisfaction levels in all types of accommodation, it allows participating institutions to measure their performance against national and regional benchmarks. This year 34,000 students from more than 200 universities and colleges across the UK provided feedback on their housing experiences.

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