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dormakaba secures new service contract with Southampton

The manufacturer has won a three-year contract to provide a 5-star service programme for accessing systems throughout the campus

Posted by Julian Owen | August 10, 2018 | Security & safety

The access and security solutions manufacturer, dormakaba, has secured a new three year service contract with the University of Southampton.

As one of the largest campuses in the UK, the University of Southampton was “looking to combine all access solutions, new installations and service maintenance programmes with one company”.

“For a high traffic campus like Southampton's,” say dormakaba, “it is crucial that systems and access solutions work efficiently, safely and remain compliant with building regulations. If faulty, they can affect the entire running of a building and its overall security.”

dormakaba's 5-star contract includes a full year's servicing for one price; planned preventative maintenance (PPM); call-outs within working hours; and all labour and parts free of charge for necessary replacements.

With a working relationship lasting over 10 years with the University, the company has a detailed knowledge of the campus and its specific requirements. Doors, turnstiles and barriers are all part of the extensive range of products specified, including ED100 Swing doors, ES200 Sliding doors, bi-folding doors, SLX sliding doors and ES 200 Automatic Sliding Door Operators.

The package includes the servicing of both dormakaba and non-dormakaba equipment, allowing all access needs to be met from one sole supplier.

Nick Hopkins of dormakaba, said: “We are really proud of our relationship with the University of Southampton. It is a great example of our passion and commitment to our customers and we work hard to remain at their side as a skilled partner.”

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